Empower student engagement and improve learning outcomes
HappyOrNot’s student feedback tool helps educational institutions leverage real-time feedback to identify areas for improvement and respond effectively to the needs of their students.
Collect feedback to improve student experiences
HappyOrNot’s student feedback platform is designed to collect responses from students and turn insights into actionable outcomes by understanding student perspectives.
Gathering honest feedback is crucial for genuine improvements in teaching methods and overall student satisfaction. It empowers staff across departments — from student services to academic programs — to improve the learning environment collaboratively and optimize support systems.
HappyOrNot transforms feedback into action
HappyOrNot’s educational institutions feedback platform is designed to turn student, staff, and parent input into actionable insights. Our solution empowers every department within the institution to align and work together to enhance the educational experience.
How It Works
Collect feedback
Enable students to share feedback instantly with surveys, ensuring high participation and genuine responses.
Analyze
data
Use the dashboard to uncover trends and pinpoint areas needing improvement for better student satisfaction.
Act with insight
Leverage data insights to enhance student satisfaction, retention, and engagement effectively for current and future students.
Optimize services
Refine programs, services, and facilities to boost learning outcomes and institutional reputation.
Trusted student experience management for education
Track and improve student satisfaction with data
The Analytics dashboard provides schools and universities with instant feedback data, enabling staff to focus on optimizing student services and educational quality. To avoid survey fatigue, it is crucial to keep surveys concise and engaging. HappyOrNot’s artificial intelligence (AI) capabilities let you optimize student resources, tailor academic offerings to meet expectations, and provide real-time insights for continuous improvement.
With managed services available, HappyOrNot supports faculty and staff members in effectively managing the solution, interpreting results, and educating the team to enhance the overall student experience.
The importance of student feedback for educational success
Summative feedback is essential for assessing the overall effectiveness of courses and informing instructional improvements, fostering a supportive and nurturing environment that enhances learning outcomes and student well-being. By collecting continuous feedback from students, educational institutions can:
- Understand what students value most about their educational experience.
- Find the best balance between academic programs, campus services, and student expectations.
- Optimize resource allocation, reduce administrative burdens, and improve campus sustainability.
- Encourage student retention and positive word of mouth to attract new students.
Customer experience success stories
Courtney Hill
Director of Marketing,
Chartwells Higher Education
Laura Krusius
Head of frontline services,
Technopolis
Sami Eriksson
Head Chef,
ISS
Daniel Propoggia
Customer Service Coordinator,
Georges River Council
Rebekah Schulz
Director of Community and Culture,
Georges River Council
HappyOrNot's student feedback system
Capture student feedback effortlessly with HappyOrNot’s Smiley face feedback devices and analytics system. Gain real-time visibility into the time, place, and reasons behind student feedback, fostering continuous improvement across all departments.
Ready to keep your students engaged?
Transform your educational institution with real-time surveys and collect student insights through feedback. Engaging students in the feedback process empowers their voices, ensuring a constant feedback loop that leads to a better educational experience for everyone.
