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We help turn feedback into revenue

Learn when, where, and why your customers are happy (or not) with our in-moment, intuitive customer feedback platform to identify improvement areas and capitalize on growth opportunities.

HappyOrNot

Happy customers = More revenue

When you collect feedback from your customers through our customer feedback software, you can boost customer loyalty and satisfaction, driving more revenue to your business.

of customers are likely to make repeat purchases with companies who offer excellent customer service.

of customers agree that they feel more loyal to brands that respond and resolve their complaints.

of customers will recommend a company whose service they rate as “very good”.

How It Works

HappyOrNot
1

Collect feedback

Let your customers share feedback instantly with our user friendly Smileys while the experience is still fresh in their mind.

HappyOrNot
2

Analyze data

Find patterns, share customer insights, and engage your team to do the same. A clear data dashboard highlights key metrics and KPIs.

HappyOrNot
3

Make informed decisions

With HappyOrNot, you have the power to make data-driven decisions that improve customer satisfaction and drive long-term growth.

Success improvement icon
4

Increase revenue

Optimize your operations and ensure best practices for increased profitability. Repeat for continuous success and improved feedback loop.

Trusted partner for top global brands

Revolutionizing customer feedback across all industries

HappyOrNot customer feedback tool is changing the game for businesses of all types and sizes. With a customer-centric approach, we empower companies to truly understand and improve customer experience, employee satisfaction, and overall performance.

Frequently asked questions

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Transform your business with real-time customer insights from the best customer feedback tools tailored specifically to your industry.

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